Faculty

UNI faculty were most satisfied with the following library services and resources

• Employees who deal with users in a caring fashion
• Library space that inspires study and learning
• Quiet space for individual activities
• Community space for group learning and study

UNI faculty were most dissatisfied with the following library services and resources

• Print and/or electronic journal collections I require for my work
• A library Web site enabling me to locate information
• Printed library materials I need for my
• Modern equipment that lets me easily access needed information
• The electronic information resources I need

Graduate Students

UNI graduate students were most satisfied with the following library services and resources

• Willingness to help users
• Library space that inspires study and learning
• Community space for group learning and study

UNI graduate students were most dissatisfied with the following library services and resources

• Print and/or electronic journal collections I require for my work
• The electronic information resources I need
• A library Web site enabling me to locate information
• Easy-to-access tools that allow me to find things on my own
• Making electronic resources available from my home or office

Undergraduate Students

UNI undergraduate students were most satisfied with the following library services and resources

• Employees who have the knowledge to answer user questions
• Quiet space for individual activities
• UNI undergraduate students were most dissatisfied with the following library services and resources
• Print and/or electronic journal collections I require for my work
• Printed library materials I need for my work
• Making electronic resources available from my home or office

Staff

UNI staff were most satisfied with the following library services and resources

• Dependability in handling users’ service problems
• Quiet space for individual activities
• A getaway for study, learning, or research

UNI staff were most dissatisfied with the following library services and resources

• Printed library materials I need for my work
• Library space that inspires study and learning
• Making info easily accessible for independent use
• A library Web site enabling me to locate information